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BBH Club Card - What's it All About?
Benefits |  Rules | Refund | FAQs

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BBH prices are based on use by traditional Independent travellers for whom costs can be a very important consideration.

BBH is committed to helping you stay longer!

BBH club cards can be purchased for $45 from major i-Sites over NZ, from any BBH hostel or Online.

We have introduced the BBH Club Card to recognise our "loyal customers" which will help in several ways.

Card Benefits

  1. SAVE on Accommodation Costs with Frequent Sleeper Rates
  2. Claim a $NZ15 refund when you book your accommodation online
  3. Enjoy guaranteed fixed prices.  Preferential prices represent savings of $4 or more per person per night over "premium" rates and are only changed twice each year - 1 October and 1 May.  
    See more on prices.
  4. Free registration and no extra fees or commissions

Buy your Club Card online - avoid registration and premium charges.

Get a FREE 'Vodafone' Sim Card in the process.

Deals and Discounts on Activities & Transport

The BBH Club Card introduces you to many special deals and discounts designed to reduce some of the costs of travelling and having a good time.

Please note: The BBH Deals and Discounts listed on this website are provided by independent operators.  Check their validity dates when booking online.

About your $15 Refund

The BBH Club Card offers a one-off $15 refund against the cost of ONE online booking.  The refund is automatically deducted from the cost of your first confirmed on-line booking.

N.B. You can de-select the rebate option during the request process or on your BBH menu/profile if, for any reason, you don't want to receive your $15 rebate as described above. It can be re-selected for a later request as required.

Insure your BBH Club Card against loss

BBH will replace a lost or stolen card ONLY if has been registered and you have added a head and shoulders ID picture to your BBH profile BEFORE your $15 refund is applied.  A $5 processing fee will be charged for a replacement card.  The replacement offer is only available once for any card - we do not offer replacements for a replacement card, so DO take care of your BBH card.

NB: The $15 refund is not applicable to a replacement card. The refund can only be claimed once.

Card Rules


How do I buy a Club Card?

BBH Club Cards can be purchased from any BBH hostel, from major i-Site Information Centres (including Auckland International Airport), or ordered online.

Allow up to 21 days for delivery of online orders.

I'm leaving home soon - can I have my card sent to a NZ address or my first hostel?

Yes - the online order form will give you several NZ delivery options - it's on the Step 2 - just work through the ordering system and it will become apparent.

I want to order a Card - can I have it sent to my first BBH Hostel for collection after I have made a booking?

Yes - when you order your card - you will be given this delivery option on Step 2. Once you have received a booking confirmation, you must email us with the hostel name for card delivery.

I have ordered a card. Can I start to make online bookings immediately?

YES - As soon as your order is completed - including payment by credit card, your BBH profile will be created and / or updated to enable bookings at Club Card rates.

I want to claim a $15 refund.  How do I do this?

Simply make an online booking, making sure that your Club Card is correctly registered on your profile.  Once this booking has been accepted and confirmed, the $15 rebate will be deducted from the cost of the booking.  The balance will then be charged to your credit card account 24 hours before arrival.

How do I add my Card Number?

I have a Card. Can I make online bookings that include non-card holders?

Yes - BUT the group must include the person making the booking and any non-cardholders will be charged the non-card premium upon check-in.

Disclaimer: BBH takes every care in the compilation of its publications, but cannot be held responsible for loss or any other liability resulting from actions based on information published therein.

© Copyright 2012 Budget Backpacker Hostels New Zealand
Christchurch New Zealand
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